I have read the CO rules concerning upgrading from an economy ticket to BF.
As I understand it, one requests the upgrade & the OnePass miles for the upgrade are deducted immediately. Then one gets put on a waiting list which will be processed 72 hours before flight time.
If a BF seat is "awarded", a service fee is charged to your credit card. If the seat is not available, the miles are re-deposited to your account.
(A CO CSR had me confused recently since he was claiming the service fee is charged right away & is not refundable! I said to him that that didn't make sense & he assured me that's the way it is! I was not requesting the upgrade, only asking for information and the agent was talkative/friendly.)
Do I understand the rules for 2005 correctly?