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Old Nov 21, 2022 | 2:30 pm
  #11  
MalFr
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Originally Posted by rapidex
As I was not going to be present, that is what I have always done with no issues. I was quite shocked at the result this time.
The agent and supervisor in Manila made it quite clear that your method was in breach of the new rules and could lead to account closure.
Spoke to my friendly Duty Manager a few hours ago and they've not been communicated anything about that. She even called here sister hotel (not sure where) and also completely unheard of. This is in the EU, at least.
Looks like you may have experienced rogue agent and supervisor spreading FUD?
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