Originally Posted by
Dyce
Sorry, but at CMH it's not 'very occasionally'. CMH have been delivering gate checked bags to baggage claim ALL THIS YEAR... might just be an anomaly, but United's CMH ground operations are a disaster (the check-in agents have not had priority tags for months now either... ).
Agree on the rest of your statement though - green tag baggage claim delivery would only be at out stations for the reasons you state above. In fact I might complain the next time it happens at CMH by saying I have a connecting flight to see how they respond!
Last week, for the first time in over two years, I had my green tagged bag returned to me on the jetway in CMH. They must have hired a second baggage handler. The week prior, I had to wait two hours at baggage claim before any luggage started arriving. I was heading out the door planning to come back the next morning when the luggage carousel started moving. CMH is the worst in a lot of ways of any airport I've visited throughout the world...baggage, customer service, gate agents, TSA, Starbucks are all horrific. The folks who work at Clear are really nice, though.