Originally Posted by
CPH-Flyer
The fix is surprisingly easy, as we upload our passport page in the visit Japan website, there should be no reason to visit the kiosk before walking out, the facial recognition should be able to work via the passport page. It works for other countries.
A more expensive fix is to get more kiosks.
Completely agree -- since they use facial recognition to leave -- why can't they use for arrival? I mean even the US does it now (I have Global Entry) and never even have to use my passport any more - it scans my face -- and I walk out.... It was fascinating to watch customs today -- they had about 7 kiosks serving hundreds of pax -- and 7 lanes of normal customs serving no one.... This isn't typical Japanese efficiency lol