Originally Posted by
xliioper
When booking directly with DL, they provide fare construction/component and pricing breakdown in Fare Details: line of the email receipt which can be helpful. Did you book directly with DL on original itin or through TA? I assuming these were all DL coded flights and the Delta website shows Reward Method 'R' (which means credit was based on fare price and not distance) on activity page? Did TA apply credit from cancelled flights to new flights back or were these with a different carrier?
Unfortunately, I did not book via DL directly - but through a corporate booking portal (per policy at the time), so I was unable to see the full fare construction. I am unsure if the TA applied the credit to future flights - as our corporate booking system will generally automatically use the eCredit future DL flights. Unfortunately because of that misdirection I did not catch what the actual eCredit amount was, but what I'm hearing is that it was likely to be the "unspent" amount that I didn't get MQDs for?
DL website does indicate an 'R' reward method.
I have since wrested the ability to just book directly on the DL website, so hopefully this confusion is no more.