Originally Posted by
nologic
This lounge manager wasn’t there when we were there… Honestly, it seem like there was no manager. I agree with you completely that this lounge is very poorly managed and staffed. Also, I echo the fact that the wait for the food is very long.
Thanks for confirming my impression, which also means it was not just an off day when I was there.
The manager was rude and the server in the F section was friendly but beyond clueless. The LH BOS lounge is a bit of an embarrassment for LH and disappointment for me; the J section is always packed and the F section is just lacking service- and quality-wise. A real pity, as the lounge itself is very nice and I love Boston.