Originally Posted by
rapidex
I spent an hour on the phone with Manila. The agent was quite catagoric that if I booked a room for my daughter using my points I must be present at check in or I was breaching the new terms and conditions and ran the risk of account closure.
Why did you contact an agent? I make the booking in my name online, add an extra guest either through Modify Booking or writing to the hotel, and done. Done it at least a dozen times.