Originally Posted by
vanillabean
My upcoming JL flight HND-LHR was redeemed on AA miles. Then I called AA customer service to have the FF number be changed to my AS for OW Emerald benefits.
When I went on the JL website to retrieve my reservation using the needed confirmation code, I noticed under
Passenger & contact information
Related services
Membership program, Membership number
that my AS number is there, but the program is not. I don’t know if that means it’s not in the JL system.
But I do see
Flight information
Services (seats, in-flight meals, optional extras)
Select your seat
Request in-flight meal
The OW Frequent Flyer Benefits on JL are listed at
https://www.jal.co.jp/en/oneworld/jmb_benefit.html
No preferred seating it would appear though.
What class are you in? The emerald benefits basically narrows down to what seats you can or can't select. The seats are not marked as preferred, only not available for selection with the same colour scheme as if they were taken when you don't have access to them.