Originally Posted by
mplflyer
We bought a Mac under the 7x points event in July and have had NO points given. I submitted a ticket for the missing points 6 weeks ago and got a reply that they’re looking into it and nothing since. I’ve sent 3 more emails and had no reply. Does calling them help at all?
I also bought a Mac during that promotion and got nothing. I spent a couple hours on the phone getting bounced around.
If the purchase doesn’t show up in the “Orders” section of your estore account, I don’t think it’s worhtwhile to call them. If it does, they can probably help you.