My question was targeted to Air Canada staff at Pearson (or people who flew through there), in that the person claimed this happened there in the last six months. Can someone that this situation occurred?
Originally Posted by
Stranger
"Paper" boarding passes: you mean passes printed at the airport by an agent?
Which implies someone checked your file.
No. The person claimed to have printed the paper boarding pass at home.
Originally Posted by
172pilot
I’m guessing this is why the paper ones were accepted. They can keep half and enter them into the system when comes back up. This is hard to do electronically.
It could be, although that would not really work for a boarding pass printed at home in that it would not leave the passenger anything. For manual reconciliation, I have seen agents just write down the seat number and first three of the last name, to solve that problem.
Originally Posted by
RangerNS
Sometimes the app doesn't (or diddn't ever) cache the boarding pass, or otherwise can't be opened for reasons.
The specific discussion was about Apple Wallet, so the comparison would have been to Apple Wallet Passes (which are cached), although the person who made the claim, did not have an electronic boarding pass, so might not have known or paid attention to what the agent was really saying.
”Those who have checked in on the app whose boarding passes are not showing barcodes, please wait over here, anyone with a bar code is free to board.” might have been translated to all digital boarding passes failed.