Originally Posted by
CaptJOB
I think most of your corrections make sense except the bolded language for TYP cards. I was told I was ineligible because I had PC'd into the family(with a Rewards+) before opening the Premier account(no SUB and no closed TYP products when I applied). I called several times over the first few months of account opening and was told by multiple agents that made me ineligible for the SUB on the Premier. One of them even laughed at me when I tried to explain a PC was different than opening a new account. I was finally offered 5k TYPs as a consolation which I accepted. Those never showed up but I didn't want to have to deal with it anymore so I just accepted the loss.
A product change without receiving the bonus does not match with the stated restrictions. The exact wording from the Citi Premier application website: Bonus ThankYou® Points are not available if you received a new cardmember bonus for Citi Rewards+®, Citi ThankYou® Preferred, Citi ThankYou® Premier/Citi Premier® or Citi Prestige®, or if you have closed any of these accounts, in the past 24 months.
Citi will approve people for cards even if you are not eligible for the signup bonus. Did you apply, complete the minimum spend and then not get the signup bonus? Or did you call in first to see if you are eligible before applying?
When doing a web search, I came across a random Youtube video from the channel "The Brandon Boyd Show" where he discusses how Citi attempted to deny his wife a Premier signup bonus because she product changed from an AA card to a Rewards+. Sounds like it was not easy but she did get the points in the end.