Originally Posted by
bocastephen
Similar issue - I have a booking, but I am not a member. I need to request wheelchair assistance for one member of our party and add a frequent flyer number for myself, but there is no option anywhere on the website to do either of those things, it's insane!
So I need to waste 2-3hrs on the phone waiting for a cell center agent to do that for me?
How is this feature missing from the website?
You should be able to do both of those things by looking up your booking at
https://www.westjet.com/en-ca/manage and then clicking "Guests" along the top tab thing.