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Thread: Trouble redeeming points
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Old Nov 18, 2022 | 9:55 am
  #8  
babyjohn123
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Oct 2017
Posts: 58
I faced the same issue when I stayed in SO/ HuaHin. For 2K point deduction each transaction, no passcode is required and frontline staff may go for that option without bothering the client. However, when the FO manager came, he immediately sorted this out, and I told him the passcode via email/SMS.
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