Originally Posted by
AvidFlyer1990
Marriott Bonvoy Lurker II / fellow FT’ers - anyone faced this issue previously? The check-in day in the rez is progressively moving forward. I just hope all the Elite nights credit properly. The hotel can see the right check in /out days though. So, that gives me a little hope
Hi AvidFlyer1990,
Sorry for the inconveniences to you.
Please try to Sign-Out of your Account and Sign-In following the steps below.
Open the Marriott Bonvoy® Mobile App
Tap ''Account'
Tap the 'Settings' Gear Icon
Scroll down to the bottom of the 'Setting' screen
Tap 'Sign Out'
Tap 'Sign Out' again to confirm
Tap 'SIGN IN'
Sign In to your Account using your Credentials
If this doesn’t resolve the issue, please check the Apple App Store or Google Play Store to ensure you have the latest release. If you’re still having issues, please email us at
[email protected] and a customer care agent will respond as soon as possible.
Best Regards,
Christina Z
Specialist, Social Media
Marriott International