Originally Posted by
smmrfld
This is absolutely incorrect, as has been noted in numerous posts in this forum. Properties that reach a specified level of occupancy are not required to provide Diamond upgrades. You don't have access to this information, thus you have no idea whether a suite is actually "available" to you as a Diamond upgrade.
Fine, I'll let you believe these urban legends
I'll take the suite though, just coz it shows as available on the website and I insist that I want it. Maybe the OP finds this approach useful, too.
Originally Posted by
Miesque
Regarding complaining to HHonors in hopes of getting some points compensation for something they technically are not automatically entitled to and at the discretion of the property. If you do that regularly you may find it start to backfire on you when you have a legitimate issue that should addressed.
That doesn't happen regularly, why? Maybe once a year or even two, when suites are available and the hotel just says "no" coz they don't want to upgrade.
Now, of course it happens that I don't get a suite - but I want to stress that there is always another reason for that, and it's my own decision to forgo the suite. For ex., if I am having a short overnight stay and don't care about a suite. Or when a nice premium room with balcony is actually better than a suite. Or in budget hotels when a suite is usually just made up of 2 connecting rooms, meh.