Flying from Madrid to Heath Row this week on a "completely full" (sic.) flight, the hostess asked me to remove a coat I had put in the overseat wardrobe (or "bin", if you must) and keep it on my lap, before disappearing and providing no further guidance on what to do with it even when later asked.
But what particularly got my goat was her repeated officious insistence that "luggage has priority" in said wardrobes. Is this in fact the case on BA or was she just expressing an opinion as a fact?