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Old Nov 17, 2022 | 11:24 am
  #50  
fflyer1
All eyes on you!
15 Years on Site
 
Join Date: Nov 2010
Posts: 182
If they can't repair your bag they will usually try to reimburse (or should I say trick) you with a voucher.
You will have the choice of several bags, but you have to pay an additional amount from your pocket to get a similar one, because of inflated prices.

Had the same issue a few years back and it took me more than one year until they finally returned my claim to the airline and I was refunded with cash.

Beware!
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