Marriott Bonvoy Lurker II How can it be acceptable for this log in and forced password change issue to continue being a problem for so long? Is there NO focus on getting IT issues resolved at Marriott? This has to be hurting your business. How in the world can you ask people for their email addresses to see if they have an account associated with the email address? Of course there should be an account associated with the email address or why would they even be trying to log in to their account?