Originally Posted by
fil_87
I was supposed to fly on an A321neo. But, due to a last-minute aircraft change, I ended up on an A320 with the old Business class (3-3 seat configuration). Without me having raised any complaints at all, I have just received the below email from TK Customer Care. What a nice surprise! Well-done TK. I personally feel like TK CC has been getting better in the last months. Any thoughts?

HEL route by chance? I was tracking it when I was due to fly it and it seemed to fluctuate between all-coach A320 to an occasional A333 with mostly 321 (both neo and non-neo) with real J