Originally Posted by
gormless
No response to my submitting the docs. I originally filed the online form.
August 14th, submitted for ORC using the online form. No response.
September 18th, documents submitted. I hoped this would unwedge the request.
September 26th, this response:
Hi, can I please check whether the missing Tier Points were actually credited to your account?
I received the very same e-mail on 17th of October but to date the missing TP's haven't been credited. I clicked on the "Reply to" link to chase on 2nd of November and haven't heard anything back since then. Just wanted to check whether this is normal procedure. Thanks!