The agent checked in my bag, said it was a kilo or two over. But I only checked one and explained that I bought a biz ticket.

at the lounge , she wanted to see my United card showing status so I had to go through the app looking for it.

what are the laws in Australia for flight delays?

in this case, they canceled the flight I booked and rebooked me to a flight 7 hours later. I had to call in and agree to sit in economy in a flight 3 hours later than tHe one I booked.