Originally Posted by
WannaTheater
Has anyone ever received their points for larger transactions that didn't initially track and then reached out to AA shopping to request them? I've followed up twice, and get generic responses about it being looked into with the vendor. I am awaiting about 28K points from a 5K purchase from Samsung on 10/6. I even have a screenshot of the airplane banner saying how many points I will be earning during checkout. I am starting to lose confidence, and feel like I was scammed...
Large purchases can take a while to post in my experience. I believe I have always gotten every mile I was due from AA shopping though a few things required follow up. That said there is always an element of risk in so far as not getting your points with any portal. This goes up if you haven't use that combo of vendor and portal before.