FlyerTalk Forums - View Single Post - How the other side flies
View Single Post
Old Dec 9, 2004 | 3:41 am
  #4  
classy
 
Join Date: Aug 2002
Location: SAN
Programs: UA/CO-1KPlat, MARRIOTT-LT PLAT
Posts: 420
Talking Keep me on CO if you can!

Had two weekend roundtrips to ATL on DL, but it was not fun in Coach. Narrow seats, GOOD sound connections for audio and video, narrow seats, and no food, I found the Desk agents confused and uncertain about most of the routine questions, that I asked. Little in the way of decisiveness. And ATL airport is one big operation with interesting simple design filled with many travelers.

No regard for CO Elite status or upgrade possibility at checkin or at the Gate desk. It seemed to me, that the desk agents were looking out for DL members more then the CO Gold passengers.

Hope things get better as Skyteam becomes more seamless, and the hired help are more comfortable with the regulations.


classy is offline