FlyerTalk Forums - View Single Post - Las Vegas Cosmopolitan Hotel [Master Thread]
Thread: Las Vegas Cosmopolitan Hotel [Master Thread]
View Single Post
Old Nov 8, 2022 | 10:48 am
  #3365  
phant0m
All eyes on you!
10 Years on Site
 
Join Date: Jul 2015
Posts: 1,103
Originally Posted by wmshad
This is interesting. I stayed in Sept via FHR booking. The FHR had my Bonvoy number, I called the hotel to make sure they had it, I was recognized at check-in, got a nice text message mentioning it but didn't get my points nor elite night credit. I requested the missing stay and after two months just got an email saying contact Amex.

Any suggestions on getting the stay credited?
Contact them again. They added my points after submitting the missing stay. You also need to send them your Amex receipt so they get the original room rate points right.
phant0m is offline  
Reply