FlyerTalk Forums - View Single Post - Park Hyatt Mendoza REVIEW - MASTER THREAD
Old Nov 7, 2022 | 9:09 am
  #78  
escape4
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Park Hyatt Mendoza = Presidential Suite

Introduction Park Hyatt Mendoza might not be at the same standard level of other Park Hyatts in the world in terms of hardware as the hotel is quite aging by now, however with my stay in the Presidential Suite for 130 USD all-in it would be quite hard to complain, in fact it was my first stay ever in a Park Hyatt Presidential Suite anywhere. Besides the room, apart from a few language-related misunderstandings in the restaurant, I found service to be quite good and I can recommend this hotel. Room If I was staying in an entry level room and unaware that I can bring down the net cost of my hotel stay by almost half by changing dollars to pesos in the street rather than paying by credit card, perhaps I would have a very different opinion of the hotel. There were a few signs of hardware maintenance issues for example the ripped carpet in the bedroom, some water damage at the bottom of a bathroom door, and the microwave stopped working during our stay. However, for the most part the room was well designed with a nice residential feeling and hardwood floors in many rooms. The suite was obviously very spacious (150 sqm) and none of the rooms felt cramped. There were some hints of luxury such as the Bang & Olufsen speakers in the living room, but like Park Hyatt Buenos Aires the hotel did not have the standard Le Labo toiletries; instead they offered hotel branded amenities with grape scent which was fitting for the destination. Another oddity is that they did not have tissues in the room so we had to exclusively use toilet paper. Dining For breakfast they had free flow sparkling wine which was nice, but the rest of the food was fairly standard and noticeably inferior to PH BA, in part due to the absence of an a la carte menu to go along with the buffet. Thankfully they made grilled veggies from the kitchen upon request which was appreciated. In-room dining was priced quite competitively compared to local restaurants rather than having the traditional price premium for the convenience of room service, so we ordered on a few occasions and enjoyed the menu. Service Service was excellent before we even set foot in the hotel, including a welcome e-mail and they asked how they could make special arrangements to prepare for our arrival. We mentioned that our daughter has enjoyed receiving souvenirs from other Park Hyatt hotels before, such as a squirrel in NYC and a camel in Doha, and the hotel staff in Mendoza left a Llama in our room which our daughter was very happy to find. Housekeeping was also done exactly at time requested every morning. Wifi Wifi worked ok with speed of 10 Mbps. Overall In conclusion I think the hotel could use some renovations here and there but considering the price tag and the room type we had, we had a wonderful stay and I would not hesitate coming back especially given the fact that there is not a lot of competition in the area from other hotel chains anyway.
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