Originally Posted by
Ankster
Thanks! The summary of charges indicate that the nightly rate was $105 per night but my folio reflects $121 per night. Prior to my stay, I did submit a BRG which was denied but that should not have changed my initially booked rate, right?
There is no way a failed BRG would have affected your reservation. They overcharged you by $16. I think the hotel has some 'splaining to do!