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Thread: Canceled an award booking within the free cancellation period but no points returned.
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Old Nov 7, 2022 | 7:14 am
  #8  
projectmaximus
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10 Years on Site
 
Join Date: May 2014
Location: Taipei
Programs: Hyatt Globalist
Posts: 1,374
Happened to me once maybe 2 years ago, and when I contacted them maybe 3 hours after it happened, the facebook CS quickly took a look at my account and then credited the points back in immediately
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