Originally Posted by itadakimasu

Were you happy with the hotel/stay?
No

Which room did you book and which upgrade did you receive?
Booked a Classic Room and received a Classic Room (middle / high floor) as the 2-tier upgrade at; basically same room type and layout, same view, just different floor, that's all. I queried this twice during my stay and was told it was correct. The hotel GM has also since confirmed that their current Royal Ambassador Upgrade Policy is as follows:
Cosy Room -> Classic Room (middle floor)
Classic Room -> Classic Room (high floor)

How are the rooms?
Rooms have been renovated since my last stay pre-pandemic - they're much better appointed with lots of charging points and the bathroom is also a step up from before.

-Bad
Have stayed a lot here pre-pandemic and always received really good room upgrades (suites). But it now seems that they're playing the same game that the IC Sydney at Circular Quay did previously, with a myriad of different descriptions for what is essentially the same room, which obfuscates the room upgrade policy. A 2-tier upgrade from a Classic Room, to another Classic Room was the last straw for me and I can't see myself rushing to return here anytime soon.

Value for $ or Priority Club Points?
Not really - there are plenty of other excellent properties (including other ICs) in the area at the same price-point, and given the new room upgrade policy, it is not good value in my opinion.