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Thread: Canceled an award booking within the free cancellation period but no points returned.
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Old Nov 6, 2022 | 1:15 pm
  #3  
Matt4200
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Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
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Originally Posted by 3rdworldresident
Sorry if this being discussed earlier.

Is anyone experience this before? I tried contacting Hyatt Concierge on Twitter but still no answer from them.

I need those point to rebook another hotel in the area (i've got very little).
Which property?

Also, points should go back instantly. Was it very close to the cancellation deadline or far off?
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