FlyerTalk Forums - View Single Post - "First award ticket can only be issued under your name." When can I book for others?
Old Nov 4, 2022 | 12:48 pm
  #7  
scubadu
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Originally Posted by ISTFlyer
To be honest, this is for security purposes to avoid credit card points to be fraudulently used or to be sold.<snip>
ISTFlyer, first I'll start with the fact that I've always genuinely appreciated your contributions across the many FT forums that you participate in, so thank you for that (and I do mean that).

That said, on this specific topic, I often find your replies rather frustrating. First, in several of the threads that exist on this topic you frequently stated this situation only existed for booking partner awards even when it had become evident that this had broadened beyond partner awards to Turkish's own awards as well.

Second, if this is about "security purposes to avoid credit card points to be fraudulently used or to be sold" then why is Turkish Airlines seemingly the only airline that is doing this? I've not heard of or personally experienced another carrier that makes it this excruciatingly painful to book awards with points for more than one passenger. If this was a broad and significant concern, I'm pretty confident other airlines would follow TKs path; they have not.

Third, if this is in fact about "security" and the message from TK is that a member must book their first award only for themselves (again, for "security") then why do we continue to have multiple reports of passengers not able to book awards for others even after completing a first time award booking for themselves only? Furthermore, if this is really to "protect us" from our "credit card points to be fraudulently used or to be sold" who is to say this fraudulent behavior would only occur on the first attempted booking and not on the third, or the fifth, or the eighth?

Originally Posted by ISTFlyer
As a Miles&Smiles member for at least 15-20 years, I never had this issue online, nor any of my relatives ( even with those with different last names ) when we were using miles among us.
I mean that is great (sincerely) and I'm sure we are all happy you don't have to live this pain, but how exactly does that help the rest who continue to face this seeming brick wall of pain?

Honestly, I'd love to help provide actual solutions to this situation for those that continue to face it (rather than just saying, "whelp, that's just TK, it is what it is"), heck I'd be happy to start/maintain a wiki in one of the existing threads, but unfortunately I wouldn't even know what to write as I have not figured out the success path either at this point...

Regards
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