I am pursuing a claim for Mrs FF99 in respect of a cancellation in June, where both she and I (on separate bookings) were moved on an EU to UK trip, to a flight departing several hours earlier.

I submitted my claim and explained in some detail why the 50% discount that BA seem to routinely apply where cancelled pax are moved to earlier flights was incorrect, given the December 2021 ECJ judgment that says specifically that where the departure is advanced by more than an hour the flight is to be treated as cancelled and the airline has no right to discount the compensation by 50%. I even attached a copy of the ECJ press summary of the judgment, which explains its effect in simple terms. I received the full 100% compensation fairly quickly.

I then put in Mrs FF99s claim, with the same explanation and referring to the fact that my own claim had been paid in full. BA ignored what I said and paid the standard 50% compensation, with no explanation of why they were doing so. I asked them to reconsider and received a brush off - again ignoring my reminder about the ECJ decision - and, to add insult to injury, saying that if I had received more on a different claim for the same flight, I had been overpaid !

As I see it the ECJ decision is absolutely clear and BA has no defence to a claim for the balance so I intend to go down the MCOL route, as I feel annoyed at how BA have handled the claim. Am I missing something on the merits of the claim?