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Thread: Using AA Twitter social media team: how, what, when (master thread)
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Old Nov 3, 2022 | 12:27 pm
  #201  
wrp96
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Originally Posted by Tom M.
Stupid question time:

I have a Twitter account, but never sent a tweet, let alone to a company like AA to try and get a problem resolved.

Do I just tweet the issue to [MENTION=450792]AmericanAir[/MENTION]? or is there more?
Go to [MENTION=450792]AmericanAir[/MENTION] in twitter. At the top, next to the "following" tab, should be something that looks like a letter which will take you to the screen to direct message them. I find that works best and keeps my private info off twitter.
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