FlyerTalk Forums - View Single Post - Changes for SAS Eurobonus Mastercard Premium in 2023

Nov 3, 2022 | 12:03 pm

#6

dark_phoenix

Join Date: Nov 2014

Location: Probably not too far away from wherever you are

Programs: SAS EBD, Marriott Lifetime Titanium, Hilton Diamond, United MileagePlus Silver, AA Lifetime Gold

Posts: 700

Quote:

Originally Posted by nacho

Now we only have the SAS blue AMEX as it's free. SAS still owes us compensation for 4 pax and we are all EBG! Basically they don't care and chatted with them and they said we need to be patient and wait for an answer.

I am EBD, but I have noticed via my EBG friends that the service quality level for them has declined in recent months. I got my refunds/compensation within a week. And when I had to rebook during the strike, they were quick with Lufthansa. Three of EBG friends are still waiting for compensation four months later.

I don't have any evidence, but I do wonder if all of their status boosting activities last year (4x) and this year (2x) have created so many EBGs that they basically guarantee a backlog even for the EBGs?

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