Originally Posted by
work2fly
I'm understanding that voluntary downgrades may not be possible if the original fare bucket is no longer available, but if I cancel an upgraded flight prior to check-in or departure, certainly my upgrade instrument should be returned, shouldn't it??
Yes, correct - but you may have to contact AY CS to get your points/vouchers back. I canceled my upgraded flights online I think in May, and the points refund was
not processed automatically.