Originally Posted by
brokenwindow
I used to love this property pre-Covid and actually preferred it to St Regis, so it's disheartening to hear that it has declined so much during COVID. Any reports on whether the property hopefully is finding its way back?
I’m back here for the first time since Covid and would not return. I booked myself on a STARS rate and found that they have added a rule which excludes two restaurants
and in-room dining, which is a first for me on a STARS rate. The two restaurants, fine, but the IRD is just a strange exclusion. The club lounge, if one cares for it is very basic. Service is very inattentive and the selection is subpar for both afternoon tea and evening service. I checked out the Marriott Surawongse before arriving here and it completely kicks Athenee’s butt in most respects. Both in terms of service in the lounge, general responsiveness/friendliness of staff, room upkeep/modernity. The evening offering at Surawongse was truly high quality with a ton of different options. When asked about mango at Raintree, which was always offered pre-covid, was told it fruits at breakfast are a “seasonal rotation”
, in other words.. probably not