FlyerTalk Forums - View Single Post - The Big UPGRADE Thread – all you need to know about AY upgrades
Old Nov 3, 2022 | 4:54 am
  #2629  
SuloL
5 Years on Site
 
Join Date: May 2017
Programs: AY Plat (OWE), TK Elite (*G), BT VIP, HH D, BW DS
Posts: 484
Was denied LHR upgrade at t-37, but the flight went J0 shortly before that, so figured it's full. On the morning of the flight, noticed it went back to J1. Plat/Lumo checkin at HEL upgraded me to that without hesitation.

Interestingly, the agent at the desk had to ask me to show my vouchers on the app to confirm I had them. But that's good old AY IT I guess, might be related to why they've had such trouble for last minute upgrades with loyalty instruments.
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