FlyerTalk Forums - View Single Post - Morgan Stanley American Express Platinum Card (2022-2025)
Old Nov 2, 2022 | 10:48 am
  #258  
dw
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Just want to add a data point from my call in to MS today, on what's going to happen to the Access Investing accounts. There have been scattered reports on another site that reps are telling people their accounts will stay with MS, however the quality of the info they were receiving from reps sounded somewhat suspect. The rep I spoke to today admitted that they really have no idea what's going to happen with what firm will continue holding the accounts or what site we'll need to go to for account access. The only thing he seemed sure about was that servicing (customer support) was most likely going to be migrated over to E-Trade reps.

So at this point, it sounds like we'll have to wait until an official notification is made by MS to account holders.
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