Originally Posted by
sds1493
Very impressive respone time of a week for my delayed BA55. No attempt to weasel out of compensation due to the bad weather that day. However the exchange rate used for the $ payment is about 3% off (to my detriment) from Google or the mastercard rate. Why is that?
Check the rate on the day of delay as that is what is meant to be applied (unless you demand the GBP amount rather than EUR).