Originally Posted by
sdsearch
And it's not clear how many more years it might take for hotels to return to previous staffing levels, if they ever will.
I doubt they ever will.
There are people out there willing to work in hotel lounges. The hotels simply have chosen not to pay the wages required to hire them. It's a business decision to cut services and sell a lowest cost (to them) technically acceptable commodity.
If I did not have hotel status, I would not spend much time or effort chasing it. Even the luxury brands within the big chains have reduced, eliminated, or otherwise nerfed hospitality and service. We've seen hotel CEOs comment on it - they're in the business of serving their property owners, not the guests.
My own future is pretty transactional: I'll happily take points on my business stays, then redeeming for mostly mundane personal stays where the points are just a cash replacement. For anything aspirational I'm more likely to rent a villa or go some other route like that. The days of great experiences within the big chains are mostly over except at rare properties at the very top end and in parts of the world where a hospitality culture didn't die in 2020 with the covid pandemic.