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Old Oct 31, 2022 | 9:56 am
  #43  
FlyingBeanCounter
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Originally Posted by Chris2013
I’m fairly certain a zipper can be repaired unless your bag was truly damaged beyond reason.

I’ve used Tumi luggage for years and hundreds of thousands of miles and I’ve never encountered any issue with the zippers.
Nope. They were clear that the zipper could not be replaced. It was an Alpha II bag purchased in 2019 if memory serves (maybe 2018). I went to a corporate store and the response was a $200 and a giant FU.
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