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Thread: How much does really good or really bad customer service affect airline revenues?
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Old Oct 30, 2022 | 7:07 pm
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jrl767
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I’d be willing to bet that, if you posed this question in the respective airlines’ threads, you would get pretty-evenly-divided responses

I refer to this as “Newton’s Law of the Online Forum” — for every self-proclaimed expert opinion, there’s at least one equal and opposite self-proclaimed expert opinion
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