Originally Posted by
deathwatch
Anyone had any luck extending free night certs recently? I have a 50K cert from Amex.
I emailed the Ambassador team and was told no it's not in their policy, called the Ambassador line and the agent said he will try to request it for me, called back later saying they are not extending currently.
I saw other people posting elsewhere they were able to get theirs extended by calling the normal line. Going to try the US team if the Asia team's not willing to help.
I extended a 35K FNC two days ago. No push back. Agent was very pleasant.