FlyerTalk Forums - View Single Post - TAP "offers" upgrades via online auctions
Old Oct 29, 2022 | 5:21 pm
  #136  
DCA writer
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Join Date: Aug 2008
Location: DCA, IAD (not BWI if I can help it)
Programs: UA 1MM 1K, Marriott Gold, Hyatt Discoverist, Hilton Silver, status-free elsewhere
Posts: 1,578
Upgrade bid accepted, now TAP site says it can't find my booking

Somewhat to my surprise--the $645 I bid was at the boundary between the yellow and orange parts of that Plusgrade gauge--TAP accepted my upgrade bid for tomorrow's IAD-LIS flight. Now I would like to select my seat, but when I plug in the confirmation code and my last name it reports "Booking not found!" (The exclamation point is such a nice touch, really.) I can't plug in the ticket number because it's a travel-agent-booked ticket and the e-mail TravelPerk sent doesn't include that. The reservation is there when I use the check-in function and shows the upgrade confirmed, but that page also says at the top:

"WARNING: No journey available
None of the journeys retrieved are available, please contact an agent at the airport"

I'm calling TAP, but Google's phone app estimates a 55-minute wait. What do you all expect will happen when the check-in window opens later tonight? I suppose I can always get to IAD earlier than I planned, since I will have Polaris Lounge access, but I'd rather get the seating squared away sooner.

Update: After “only” 30-ish minutes on hold, a TAP agent was able to get me a seat assignment; when I checked in without issue half an hour ago, I saw four other seats open upfront, including one of the “throne” seats that I then took. Perhaps I overbid?

Last edited by DCA writer; Oct 29, 2022 at 10:15 pm
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