FlyerTalk Forums - View Single Post - Best way to contact air nz? Call centre clogged
Thread: Best way to contact air nz? Call centre clogged
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Old Oct 29, 2022 | 2:23 am
  #30  
sbiddle
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Join Date: Apr 2013
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There are no issues lodging RUs on a flight booked by a TA.

I'm not sure why anybody with a flight booked by a TA would be calling Air NZ directly about a booking - in most cases Air NZ can't touch or make changes because a TA is just that - an agent you've engaged to handle your booking for you.
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