FlyerTalk Forums - View Single Post - Best way to contact air nz? Call centre clogged
Thread: Best way to contact air nz? Call centre clogged
View Single Post
Old Oct 28, 2022, 9:34 am
  #27  
Ellice
 
Join Date: Dec 2007
Programs: Air New Zealand Elite
Posts: 446
Originally Posted by codyc1515
I don't think they're allowed to issue upgrades or make changes on other airlines stock.
They can lodge ru requests in NZ at the call centre. I think because my giftee booked through a travel agent I couldnt lodge the request online. It would be good if air nz fixed this problem since the call centre waits are so long.
Ellice is offline  
Reply