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Thread: Best way to contact air nz? Call centre clogged
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Old Oct 28, 2022 | 9:34 am
  #27  
Ellice
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Join Date: Dec 2007
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Originally Posted by codyc1515
I don't think they're allowed to issue upgrades or make changes on other airlines stock.
They can lodge ru requests in NZ at the call centre. I think because my giftee booked through a travel agent I couldnt lodge the request online. It would be good if air nz fixed this problem since the call centre waits are so long.
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