FlyerTalk Forums - View Single Post - Booked award ticket but says not eligible for complimentary upgrade
Thread: Booked award ticket but says not eligible for complimentary upgrade
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Old Oct 28, 2022 | 8:37 am
  #2  
DLHubber
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Join Date: Jul 2022
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Award tickets are eligible for complimentary upgrades, they just put you further down the list than others with the same status who paid for their tickets since fare class is a consideration.

Call or chat to get that fixed.
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