Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS Plat, AA EP, Bonvoy Plat, Hilton Dia, Hyatt Glob, IHG Plat, ...
Posts: 21,299
Hertz at LAX seems to have switched to email-only, and directed me to go inside to get a paper receipt.
Also, when I picked up the car, it didn’t have any paperwork in it, and the rep at the exit gate said I would receive it by email. I asked for a paper printout to make sure the rate was as expected and to have something to show a cop if needed.