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Old Oct 27, 2022, 8:06 pm
  #1000  
AJTravel123
 
Join Date: Jun 2022
Posts: 4
Hassle of buying groups may not be worth it anymore. Had a few Airpod orders to BFMR via Costco and one of the packages they checked in only noted 2 of the 5 Airpods in the shipment. I didn’t get any email about damaged items so I opened a ticket with them. They claim they only received two and closed the case telling me to reach out to the retailer. I reached out to Costco support and they said "when incidents of suspected package theft happen we kindly ask our members to file a police report with their local precinct so that their refund claim can be properly investigated. Please file a police report with your local station along with a UPS claim and once obtained please send a copy to [email protected]. Please also include in your email your or email your order #, phone # of the police station you filed it at, the police precinct #, and the officer's name who assisted with the report."
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