Originally Posted by compwhiz

This is insane. I filed EU261 compensation for my family on Aug 15th, and my inl-aws did that on Aug 20th. Total coincidence, different flights, etc. I am 1K, in-laws are GM. in-laws received ack and compensation two weeks ago! I am still waiting. Called 1K line twice, was told that my request is in the right queue and is waiting to be processed. When I called them after my in-laws got their response, they checked again and said it's still being processed and 1K line cannot do anything to help or expedite. Wow. So at least we know that in the eyes of the law(aka EU261) everyone is equal and status does not guarantee priority/expeditious resolution. It's been over two months now. If i don't hear back by Halloween, I will be very pissed and will call again