Originally Posted by
LondonAussie
That reply from BA is awfully confusing - they remind you over several sentences that lounges are a key benefit that you should expect and understand why you'd complain when access was not available, then in the last sentence it's like - haha only kidding, lounges are an optional extra we sometimes throw in for fun!
When I read it was literally
BA is lucky that I fly on AA a lot for work. And like the AA Flagship lounge in Miami.
